THE IMPACT OF USER PARTICIPATION IN THE DESIGN PROCESS ON NEW PRODUCT DEVELOPMENT: IMPLICATION TO DESIGN EDUCATION
Year: 2024
Editor: Grierson, Hilary; Bohemia, Erik; Buck, Lyndon
Author: Yuan, Zhongtian; Wang, Xiaoyi; Xia, Xiang; Zhang, Yang; Bohemia, Erik
Series: E&PDE
Institution: Nanjing University of the Arts, China; Shandong University of Arts & Design, China | Western Norway University of Applied Sciences, Norway
Page(s): 693 - 698
DOI number: 10.35199/EPDE.2024.117
ISBN: 978-1-912254-200
ISSN: 3005-4753
Abstract
Participatory Design (PD) emphasizes the potential importance of user participation in enhancing the effectiveness of New Product Development (NPD). The article focuses on two main aspects within participatory product design: “the Conceptual Positioning with User Participation” and “the Relationship between User and Designer.” The results indicate that, in the design process of NPD, “Information Exchange,” “Knowledge Co-creation,” “Identification-Activation of Creative Users,” and “Responsible Behaviour of Users” all positively influence the effectiveness of NPD. However, the intensity of these effects and the moderating effect of ""Enterprise Absorptive Capacity"" depend on the actual implementation of user participation. This study provides new perspectives and data support for the theoretical research and practical application of participatory design and also offers recommendations for PD education in universities in China.
Keywords: Participatory design, Users, Design education, Empirical study, NPD