How We (Sometimes Do Not) Evaluate Design Support: A Review of How Design Support Is Evaluated in Practice

DS 101: Proceedings of NordDesign 2020, Lyngby, Denmark, 12th - 14th August 2020

Year: 2020
Editor: Mortensen, N.H.; Hansen, C.T. and Deininger, M.
Author: Hansen, Camilla Arndt; Özkil, Ali Gürcan
Series: NordDESIGN
Institution: Technical University of Denmark, GN Audio A/S
Section: Design Studies
Page(s): 12
DOI number: https://doi.org/10.35199/NORDDESIGN2020.45
ISBN: 9781912254088

Abstract

Design support can benefit practitioners, but it must be evaluated to increase the likelihood of adoption in industry. This study investigated how design support was evaluated in the papers presented at NordDesign 2018. The results indicate a skewed balance between research that understands design and research that supports it, as 65% of papers had a major focus on design support and 42% of papers introduced new support. Results also indicate a lack of evaluation and rigour in evaluation as only 44% of new support was evaluated and only half of these evaluated with intended users.

Keywords: design research, design methods, design support, evaluation, meta-research

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