ENGINEERING CHANGE MANAGEMENT FROM THE VIEWPOINT OF CORPORATE REPUTATION
DS 92: Proceedings of the DESIGN 2018 15th International Design Conference
Editor: Marjanović D., Štorga M., Škec S., Bojčetić N., Pavković N.
Author: Honkisch, Christian Alexander; Pessoa, Marcus Vinicius Pereira; Henseler, Jörg
Section: DESIGN ORGANISATION AND MANAGEMENT
DOI number: https://doi.org/10.21278/idc.2018.0170
Engineering change management (ECM) decisions affect the corporate reputation (CR) either valuable or up to total destruction. This work investigates the gap between ECM and CR for decision making. This literature grounded study decomposes and synthesizes diverging aspects in both ECM and CR: focus, execution, participants, motivation, timing, process design, decision assessment, and decision options. Merging and comparison identified traditional understandings and combination requirements implying that CR-based ECM may control the intangibles. Further research is suggested.
Keywords: engineering change, corporate reputation, project management, design strategy