Towards a DT mindset tool evaluation: factors identification from theory and practice

DS 87-2 Proceedings of the 21st International Conference on Engineering Design (ICED 17) Vol 2: Design Processes, Design Organisation and Management, Vancouver, Canada, 21-25.08.2017

Year: 2017
Editor: Anja Maier, Stanko Škec, Harrison Kim, Michael Kokkolaras, Josef Oehmen, Georges Fadel, Filippo Salustri, Mike Van der Loos
Author: Paparo, Marco; Dosi, Clio; Vignoli, Matteo
Series: ICED
Institution: University of Modena and Reggio Emilia, Italy
Section: Design Processes, Design Organisation and Management
Page(s): 367-376


Several studies identify the Design Thinking mindset as the crucial aspect of the Design Thinking implementation in organisations. However, it is not clear how to measure the DT mindset in organisations, and its successful implementation. This paper aims at contributing at the development of a multidimensional scale of a Design Thinking mindset. This research in its first phase performs a structured literature review to identify what key elements define a Design Thinking mindset. We identified 40 characteristics clustered in 9 groups. The second phase of research identifies validated scales that could overlap with those groups and be used to measure them. Out of 9 factors, we managed to cover 5 factors with validated scales. A double panel of experts tested the validity of the survey: a first panel of 4 Design thinking experts and a second panel of 14 practitioners of different experiences of DT implementation. Results identify what elements of DT mindset should be measured, what domains (factors) could be measured with validated scales (from literature) and what domains will require ad-hoc development of new items from future research.

Keywords: Research methodologies and methods, Creativity, Design practice


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