Predicting Technical Communication in Global Product Development Projects Related Change Propagation

DSM 2016: Sustainability in modern project management - Proceedings of the 18th International DSM Conference, São Paulo, August 29th and 30th, 2016

Year: 2016
Editor: Marly Monteiro de Carvalho, Steven D. Eppinger, Maik Maurer, Lucia Becerril
Author: Kherbachi, Sonia; Yang, Qing
Series: DSM
Institution: School of Economics and Management, University of Science and Technology, Beijing
Section: Project Management
Page(s): 136-144
DOI number: 10.19255/JMPM-DSM2016
ISBN: 978-85-63710-01-7


Technical communication is a key feature in Global Product Development (GPD) project to coordinate geographically distributed change management process due to a new functionality requirement or technology. Design Structure Matrix (DSM) and Multi-Domain Matrix (MDM) models are effective approaches for predicting technical communication and change propagation, optimizing GPD organization, and reducing change complexity. This paper presents the involvement degree matrix with the notion of gain factors among distributed teams to explore the factors influencing communication frequency in GPD. Further, this paper proposes a method to measure the combined change likelihood matrix based on numerical change propagation paths order, which extends previous change propagation algorithms. Finally, an industrial example is provided to illustrate the proposed models of predicting technical communication related to product’s change. Results provide an integrated managerial insight to reflect how change propagation can impact the technical communication among team’s organization.

Keywords: global product development (GPD), project management, technical communication, change propagation, design structure matrix (DSM), multi-domain matrix (MDM)


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