EXPLORING THE ACTUAL PRACTICE OF USER EXPERIENCE AND SCENARIO-BASED METHODS

DS 84: Proceedings of the DESIGN 2016 14th International Design Conference

Year: 2016
Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad, Skec Stanko
Author: Michailidou, I.; Lindemann, U.
Series: DESIGN
Section: HUMAN BEHAVIOUR AND DESIGN
Page(s): 1783-1794

Abstract

Supporting user experience design-UXD requires understanding of practitioners’ needs. To explore understanding, practices and assessment of UX, we invited practitioners to participate in a survey. The 22 received responses indicate that, although not always clearly defined, UX is associated with innovation and opportunities. However, systematic approaches and clear responsibilities are rare. We also investigated practices of scenario-based methods which are considered helpful tools in UXD. We draw initial requirements on a methodological support for UXD and implications for its future practice

Keywords: user experience, design practice, scenario based design, survey

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