IDENTIFYING KNOWLEDGE IN DECISION-MAKING PROCESSES: A CASE STUDY
DS 60: Proceedings of DESIGN 2010, the 11th International Design Conference, Dubrovnik, Croatia
Year: 2010
Editor: Marjanovic D., Storga M., Pavkovic N., Bojcetic N.
Author: Jensen, A. R. V.; Ahmed-Kristensen, S.
Section: DESIGN INFORMATION AND KNOWLEDGE
Page(s): 1543-1552
Abstract
Managing knowledge reflects the innovation capability of a company. Mapping decision processes and links to knowledge is a way to learn more in structuring knowledge in innovation processes. Through an empirical study the paper aims to identify knowledge in decision processes using known theory. Analysis results show dependency of decision processes on knowledge and the effect by knowledge processes. The paper supplies understanding of knowledge processes impacting decision processes and motivates further investigation aiming at structure knowledge to support decisions in innovation processes.
Keywords: innovation processes, front-end product development, knowledge processes, decision-making processes, portfolio management, empirical study, coding scheme