Tangible Business Process Modeling

DS 58-6: Proceedings of ICED 09, the 17th International Conference on Engineering Design, Vol. 6, Design Methods and Tools (pt. 2), Palo Alto, CA, USA, 24.-27.08.2009

Year: 2009
Editor: Norell Bergendahl, M.; Grimheden, M.; Leifer, L.; Skogstad, P.; Lindemann, U.
Author: Edelman, Jonathan Antonio; Grosskopf, Alexander; Weske, Mathias; Leifer, Larry
Series: ICED
Section: Design Methods and Tools
Page(s): 485-


This paper examines preliminary work applying contemporary design theory and methodology research concepts to Business Process Modeling (BPM). BPM practitioners have expressed difficulty in sharing BPM concepts with clients, and getting salient feedback from clients. Through the application of design prototyping frameworks and methods, the authors developed an extension to BPM, called Tangible Business Process Modeling (TBPM), in order to resolve these difficulties.

Keywords: Process Modeling, Structured Interviews, Media-Models, BPMN, TBPM


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