DERIVING A USE PHASE DATA STRATEGY FOR CONNECTED PRODUCTS: A PROCESS MODEL

DS 92: Proceedings of the DESIGN 2018 15th International Design Conference

Year: 2018
Editor: Marjanović D., Štorga M., Škec S., Bojčetić N., Pavković N.
Author: Wilberg, Julian; Fahrmeier, Larissa; Hollauer, Christoph; Omer, Mayada
Series: DESIGN
Section: DESIGN METHODS
Page(s): 1441-1452
DOI number: https://doi.org/10.21278/idc.2018.0213

Abstract

Data from connected products provides additional value because it enables companies to better understand their customers and their products’ usage. However, companies struggle to identify use cases and derive a clear use phase data strategy. Existing process models for data analytics projects focus mainly on technical aspects and do not address strategy development. Thus, this paper presents a six step process model that assists companies in developing a use phase data strategy that turns data into value. An initial evaluation shows that the process model addresses important industry needs.

Keywords: big data analysis, internet of things (IoT), design methods

Download

Please sign in to your account

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties. Privacy Policy.